Information Services Division
The Information Services Division houses the Data Services Section, Records Section, and the Information Services Deployment Unit. It is headed by an Administrator.
Data Services Section
The Data
Services Section is responsible for the maintenance and customer service
aspect for all of the department’s computer systems and components.
These range from software packages to state-of-the-art mainframe computer
systems running on Digital Alpha technology. Each patrol vehicle is equipped
with a computer and every detective and commander has an assigned laptop
computer. In addition, there are numerous computer workstations placed throughout
the department. These computers are used for a variety of functions and
help to increase the efficiency of all employees.
Records Section
The Records Section houses all paperwork created by officers as they respond to calls for service. Information on people and incidents is indexed into a number of national, state, and local databases. Access to the information and how it is processed are governed by state and national laws. The Records Section employs 60 people to process, index, distribute, and retrieve this paperwork. Requests for information are received around the clock from law enforcement and criminal justice personnel across the nation. The information is used 
to investigate crimes, and for administrative and analytical purposes. Persons who access the information must be nationally certified by the Department of Justice. Information and copies of reports are provided to citizens, attorneys, and insurance companies during regular business hours.
- Employment information
- How to obtain copies of police reports
- How to obtain copies of collision reports
Information Services Deployment Unit
The Information Services Deployment Unit is headed by a non-sworn Administrator
and is responsible for developing, testing, and deploying new information systems technology. This unit is staffed with non-sworn information technology experts and sworn police personnel. They work together to develop and deploy cutting-edge equipment and software that is designed to increase the Department’s efficiency and improve service to the public.
